What is a Concierge

A concierge is an individual or an organisation which offers personal assistance on almost all aspects, from household management to chauffeur services, at a price. The desire for experience over ownership in this era of digital technology is driving modern concierge companies to deliver exceptional services 24*7 to its affluent clients.

Some of the tasks that a typical concierge service arranges or performs are listed below:

  • Arranging transportation services
  • Sourcing tickets for concerts, movies, and events
  • Recommending and making restaurant and hotel reservations 
  • Planning itineraries and making travel arrangements
  • Recommending and delivering gifts and flowers
  • Running errands such as grocery shopping, dry cleaning, laundry services
  • Sourcing special items like antiques and paintings on demand

Benefits of Concierge Services

  • Saves time 
    One of the most obvious benefits of leveraging a concierge service is that it allows you to have more time and energy to attend to what really matters . While the concierge takes care of routine chores, you can build goals, connect with family, and live your life better.

  • Reliability
    Reliability is one of the key factors essential to any concierge’s survival and reputation. Most concierge services guarantee this through trained personnel and a dedicated network of specialised contacts from travel agencies to medical institutions.

  • Exclusive privileges and complimentary benefits
    You can get seemingly impossible things done at the last minute due to the well-connected and vast network of concierge services. It could be as simple as getting your free entry to exclusive clubs or as complicated as upgrades at top luxury and boutique hotels a month in advance. 

  • Exclusive access
    A concierge service can get you access to VIP tickets and sold-out events through their network of partners. You can even enjoy access to members-only venues and events.

  • Emergency assistance
    Emergency assistance for unfortunate incidents such as loss of baggage, missed flight, or a medical emergency are taken care of through emergency concierge assistance.


Types of Concierge Services

Office procedures

Office procedures

Dealing with all kind of offices, as tax, post or similar offices (possible necessary authorization).
Travel Concierge

Travel Concierge

With an increase in business and leisure travel
Hotel Concierge

Hotel Concierge

takes care of everything from transportation to making reservations at local restaurants